Knowledge Base

ID Requirements

  1. Do "Family Badges" require law enforcement credentials?
  2. What badges do not require any identification?
  3. How can I get you my credentials?
  4. What badge orders require official identification?
  5. Do I have to provide LEO credentials to purchase an HR218 badge?

Company Policies

  1. My order was cancelled, was my credit card charged?
  2. What is your Shipping Policy?
  3. Refund Policy
  4. What is your privacy policy?
  5. Can I return my custom badge or leather?
  6. My order was cancelled, and I paid by Paypal, Will I get a refund?
  7. Does EPoliceSupply.Com share my information with others?
  8. What are your websites terms and conditions

Badge Questions

  1. Attachments
  2. What is "Badge Back"?
  3. Font Types
  4. How do I care for my badge?
  5. How to Clean a Badge
  6. Smith & Warren Finishes
  7. Blackinton Finishes
  8. What is the difference between "In Stock", "Semi-Stock", "Catalog", and "Custom" Badges?
  9. Can our Agency get a custom Smith & Warren Center Seal?
  10. I need warranty work done on my Smith & Warren badge, what do I do?

Other Questions

  1. We are a legitimate movie house, can you provide us badges for our production?
  2. Are there any other special circumstances you will sell LE badges to non LE?
  3. Can our department make "Custom Design Badges"?
  4. Do you make joke, halloween, and other "over the edge" badges?
  5. I love your Federal Officer Badge can I get one that says......
  6. I need a "Quote" so I can get approval from my department what do I do?
  7. My father was a police officer, and we are putting a shadow box together, can I buy a badge from his department?
  8. My agency would like to buy products using a Purchase Order, how do we do that?
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