Knowledge Base

ID Requirements

  1. How can I get you my credentials?
  2. What badge orders require official identification?
  3. Do "Family Badges" require law enforcement credentials?
  4. Do I have to provide LEO credentials to purchase an HR218 badge?
  5. What badges do not require any identification?

Company Policies

  1. Does EPoliceSupply.Com share my information with others?
  2. My order was cancelled, was my credit card charged?
  3. My order was cancelled, and I paid by Paypal, Will I get a refund?
  4. What are your websites terms and conditions
  5. What is your Shipping Policy?
  6. Refund Policy
  7. What is your privacy policy?
  8. Can I return my custom badge or leather?

Badge Questions

  1. How do I care for my badge?
  2. Attachments
  3. How to Clean a Badge
  4. What is "Badge Back"?
  5. Font Types
  6. Smith & Warren Finishes
  7. Blackinton Finishes
  8. What is the difference between "In Stock", "Semi-Stock", "Catalog", and "Custom" Badges?
  9. Can our Agency get a custom Smith & Warren Center Seal?
  10. I need warranty work done on my Smith & Warren badge, what do I do?

Other Questions

  1. I love your Federal Officer Badge can I get one that says......
  2. Do you make joke, halloween, and other "over the edge" badges?
  3. Are there any other special circumstances you will sell LE badges to non LE?
  4. My father was a police officer, and we are putting a shadow box together, can I buy a badge from his department?
  5. Can our department make "Custom Design Badges"?
  6. We are a legitimate movie house, can you provide us badges for our production?
  7. I need a "Quote" so I can get approval from my department what do I do?
  8. My agency would like to buy products using a Purchase Order, how do we do that?
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