Knowledge Base

ID Requirements

  1. How can I get you my credentials?
  2. Do I have to provide LEO credentials to purchase an HR218 badge?
  3. What badge orders require official identification?
  4. What badges do not require any identification?
  5. Do "Family Badges" require law enforcement credentials?

Company Policies

  1. My order was cancelled, and I paid by Paypal, Will I get a refund?
  2. My order was cancelled, was my credit card charged?
  3. Does EPoliceSupply.Com share my information with others?
  4. Can I return my custom badge or leather?
  5. Refund Policy
  6. What is your Shipping Policy?
  7. What are your websites terms and conditions
  8. What is your privacy policy?

Badge Questions

  1. Attachments
  2. What is "Badge Back"?
  3. Font Types
  4. How do I care for my badge?
  5. How to Clean a Badge
  6. Smith & Warren Finishes
  7. Blackinton Finishes
  8. What is the difference between "In Stock", "Semi-Stock", "Catalog", and "Custom" Badges?
  9. Can our Agency get a custom Smith & Warren Center Seal?
  10. I need warranty work done on my Smith & Warren badge, what do I do?

Other Questions

  1. Do you make joke, halloween, and other "over the edge" badges?
  2. I love your Federal Officer Badge can I get one that says......
  3. Are there any other special circumstances you will sell LE badges to non LE?
  4. We are a legitimate movie house, can you provide us badges for our production?
  5. My father was a police officer, and we are putting a shadow box together, can I buy a badge from his department?
  6. I need a "Quote" so I can get approval from my department what do I do?
  7. Can our department make "Custom Design Badges"?
  8. My agency would like to buy products using a Purchase Order, how do we do that?