Knowledge Base

ID Requirements

  1. How can I get you my credentials?
  2. What badges do not require any identification?
  3. Do I have to provide LEO credentials to purchase an HR218 badge?
  4. Do "Family Badges" require law enforcement credentials?
  5. What badge orders require official identification?

Company Policies

  1. My order was cancelled, and I paid by Paypal, Will I get a refund?
  2. Does EPoliceSupply.Com share my information with others?
  3. Can I return my custom badge or leather?
  4. My order was cancelled, was my credit card charged?
  5. What is your privacy policy?
  6. Refund Policy
  7. What are your websites terms and conditions
  8. What is your Shipping Policy?

Badge Questions

  1. How do I care for my badge?
  2. Font Types
  3. What is "Badge Back"?
  4. Attachments
  5. How to Clean a Badge
  6. Smith & Warren Finishes
  7. Blackinton Finishes
  8. What is the difference between "In Stock", "Semi-Stock", "Catalog", and "Custom" Badges?
  9. Can our Agency get a custom Smith & Warren Center Seal?
  10. I need warranty work done on my Smith & Warren badge, what do I do?

Other Questions

  1. We are a legitimate movie house, can you provide us badges for our production?
  2. I love your Federal Officer Badge can I get one that says......
  3. Do you make joke, halloween, and other "over the edge" badges?
  4. Are there any other special circumstances you will sell LE badges to non LE?
  5. Can our department make "Custom Design Badges"?
  6. My agency would like to buy products using a Purchase Order, how do we do that?
  7. My father was a police officer, and we are putting a shadow box together, can I buy a badge from his department?
  8. I need a "Quote" so I can get approval from my department what do I do?
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