Knowledge Base

ID Requirements

  1. What badges do not require any identification?
  2. Do "Family Badges" require law enforcement credentials?
  3. How can I get you my credentials?
  4. Do I have to provide LEO credentials to purchase an HR218 badge?
  5. What badge orders require official identification?

Company Policies

  1. Refund Policy
  2. What are your websites terms and conditions
  3. What is your Shipping Policy?
  4. Can I return my custom badge or leather?
  5. My order was cancelled, was my credit card charged?
  6. My order was cancelled, and I paid by Paypal, Will I get a refund?
  7. Does EPoliceSupply.Com share my information with others?
  8. What is your privacy policy?

Badge Questions

  1. How do I care for my badge?
  2. Attachments
  3. What is "Badge Back"?
  4. How to Clean a Badge
  5. Font Types
  6. Smith & Warren Finishes
  7. Blackinton Finishes
  8. What is the difference between "In Stock", "Semi-Stock", "Catalog", and "Custom" Badges?
  9. Can our Agency get a custom Smith & Warren Center Seal?
  10. I need warranty work done on my Smith & Warren badge, what do I do?

Other Questions

  1. My agency would like to buy products using a Purchase Order, how do we do that?
  2. I love your Federal Officer Badge can I get one that says......
  3. Can our department make "Custom Design Badges"?
  4. Do you make joke, halloween, and other "over the edge" badges?
  5. I need a "Quote" so I can get approval from my department what do I do?
  6. My father was a police officer, and we are putting a shadow box together, can I buy a badge from his department?
  7. Are there any other special circumstances you will sell LE badges to non LE?
  8. We are a legitimate movie house, can you provide us badges for our production?
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