Knowledge Base

ID Requirements

  1. What badge orders require official identification?
  2. How can I get you my credentials?
  3. What badges do not require any identification?
  4. Do "Family Badges" require law enforcement credentials?
  5. Do I have to provide LEO credentials to purchase an HR218 badge?

Company Policies

  1. Does EPoliceSupply.Com share my information with others?
  2. My order was cancelled, and I paid by Paypal, Will I get a refund?
  3. What is your privacy policy?
  4. What is your Shipping Policy?
  5. Can I return my custom badge or leather?
  6. Refund Policy
  7. What are your websites terms and conditions
  8. My order was cancelled, was my credit card charged?

Badge Questions

  1. How do I care for my badge?
  2. What is "Badge Back"?
  3. How to Clean a Badge
  4. Attachments
  5. Font Types
  6. Smith & Warren Finishes
  7. Blackinton Finishes
  8. What is the difference between "In Stock", "Semi-Stock", "Catalog", and "Custom" Badges?
  9. Can our Agency get a custom Smith & Warren Center Seal?
  10. I need warranty work done on my Smith & Warren badge, what do I do?

Other Questions

  1. Are there any other special circumstances you will sell LE badges to non LE?
  2. I need a "Quote" so I can get approval from my department what do I do?
  3. Can our department make "Custom Design Badges"?
  4. My father was a police officer, and we are putting a shadow box together, can I buy a badge from his department?
  5. We are a legitimate movie house, can you provide us badges for our production?
  6. I love your Federal Officer Badge can I get one that says......
  7. My agency would like to buy products using a Purchase Order, how do we do that?
  8. Do you make joke, halloween, and other "over the edge" badges?
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