Knowledge Base

ID Requirements

  1. What badges do not require any identification?
  2. What badge orders require official identification?
  3. Do I have to provide LEO credentials to purchase an HR218 badge?
  4. Do "Family Badges" require law enforcement credentials?
  5. How can I get you my credentials?

Company Policies

  1. Does EPoliceSupply.Com share my information with others?
  2. What is your Shipping Policy?
  3. What are your websites terms and conditions
  4. My order was cancelled, was my credit card charged?
  5. Can I return my custom badge or leather?
  6. Refund Policy
  7. What is your privacy policy?
  8. My order was cancelled, and I paid by Paypal, Will I get a refund?

Badge Questions

  1. Font Types
  2. How to Clean a Badge
  3. Attachments
  4. How do I care for my badge?
  5. What is "Badge Back"?
  6. Smith & Warren Finishes
  7. Blackinton Finishes
  8. What is the difference between "In Stock", "Semi-Stock", "Catalog", and "Custom" Badges?
  9. Can our Agency get a custom Smith & Warren Center Seal?
  10. I need warranty work done on my Smith & Warren badge, what do I do?

Other Questions

  1. We are a legitimate movie house, can you provide us badges for our production?
  2. I love your Federal Officer Badge can I get one that says......
  3. I need a "Quote" so I can get approval from my department what do I do?
  4. Do you make joke, halloween, and other "over the edge" badges?
  5. Can our department make "Custom Design Badges"?
  6. My agency would like to buy products using a Purchase Order, how do we do that?
  7. My father was a police officer, and we are putting a shadow box together, can I buy a badge from his department?
  8. Are there any other special circumstances you will sell LE badges to non LE?
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