Knowledge Base

ID Requirements

  1. What badges do not require any identification?
  2. Do I have to provide LEO credentials to purchase an HR218 badge?
  3. What badge orders require official identification?
  4. Do "Family Badges" require law enforcement credentials?
  5. How can I get you my credentials?

Company Policies

  1. Refund Policy
  2. What are your websites terms and conditions
  3. Can I return my custom badge or leather?
  4. Does EPoliceSupply.Com share my information with others?
  5. My order was cancelled, was my credit card charged?
  6. What is your privacy policy?
  7. My order was cancelled, and I paid by Paypal, Will I get a refund?
  8. What is your Shipping Policy?

Badge Questions

  1. How to Clean a Badge
  2. Attachments
  3. What is "Badge Back"?
  4. How do I care for my badge?
  5. Font Types
  6. Smith & Warren Finishes
  7. Blackinton Finishes
  8. What is the difference between "In Stock", "Semi-Stock", "Catalog", and "Custom" Badges?
  9. Can our Agency get a custom Smith & Warren Center Seal?
  10. I need warranty work done on my Smith & Warren badge, what do I do?

Other Questions

  1. Are there any other special circumstances you will sell LE badges to non LE?
  2. My father was a police officer, and we are putting a shadow box together, can I buy a badge from his department?
  3. Do you make joke, halloween, and other "over the edge" badges?
  4. Can our department make "Custom Design Badges"?
  5. We are a legitimate movie house, can you provide us badges for our production?
  6. I need a "Quote" so I can get approval from my department what do I do?
  7. I love your Federal Officer Badge can I get one that says......
  8. My agency would like to buy products using a Purchase Order, how do we do that?
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