Knowledge Base
ID Requirements
Company Policies
- My order was cancelled, was my credit card charged?
- Refund Policy
- What is your privacy policy?
- What is your Shipping Policy?
- My order was cancelled, and I paid by Paypal, Will I get a refund?
- Does EPoliceSupply.Com share my information with others?
- What are your websites terms and conditions
- Can I return my custom badge or leather?
Badge Questions
- How do I care for my badge?
- Font Types
- What is "Badge Back"?
- Attachments
- How to Clean a Badge
- Smith & Warren Finishes
- Blackinton Finishes
- What is the difference between "In Stock", "Semi-Stock", "Catalog", and "Custom" Badges?
- Can our Agency get a custom Smith & Warren Center Seal?
- I need warranty work done on my Smith & Warren badge, what do I do?
Other Questions
- Can our department make "Custom Design Badges"?
- We are a legitimate movie house, can you provide us badges for our production?
- Are there any other special circumstances you will sell LE badges to non LE?
- I love your Federal Officer Badge can I get one that says......
- Do you make joke, halloween, and other "over the edge" badges?
- I need a "Quote" so I can get approval from my department what do I do?
- My father was a police officer, and we are putting a shadow box together, can I buy a badge from his department?
- My agency would like to buy products using a Purchase Order, how do we do that?