Knowledge Base

ID Requirements

  1. How can I get you my credentials?
  2. What badge orders require official identification?
  3. What badges do not require any identification?
  4. Do "Family Badges" require law enforcement credentials?
  5. Do I have to provide LEO credentials to purchase an HR218 badge?

Company Policies

  1. What is your privacy policy?
  2. My order was cancelled, and I paid by Paypal, Will I get a refund?
  3. What are your websites terms and conditions
  4. Does EPoliceSupply.Com share my information with others?
  5. My order was cancelled, was my credit card charged?
  6. Refund Policy
  7. Can I return my custom badge or leather?
  8. What is your Shipping Policy?

Badge Questions

  1. How do I care for my badge?
  2. How to Clean a Badge
  3. What is "Badge Back"?
  4. Font Types
  5. Attachments
  6. Smith & Warren Finishes
  7. Blackinton Finishes
  8. What is the difference between "In Stock", "Semi-Stock", "Catalog", and "Custom" Badges?
  9. Can our Agency get a custom Smith & Warren Center Seal?
  10. I need warranty work done on my Smith & Warren badge, what do I do?

Other Questions

  1. My agency would like to buy products using a Purchase Order, how do we do that?
  2. I need a "Quote" so I can get approval from my department what do I do?
  3. Do you make joke, halloween, and other "over the edge" badges?
  4. My father was a police officer, and we are putting a shadow box together, can I buy a badge from his department?
  5. Can our department make "Custom Design Badges"?
  6. Are there any other special circumstances you will sell LE badges to non LE?
  7. We are a legitimate movie house, can you provide us badges for our production?
  8. I love your Federal Officer Badge can I get one that says......
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